> ## Documentation Index
> Fetch the complete documentation index at: https://docs.adriel.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to connect

> How to connect the Active Campaign data source to Adriel: copy the account-specific API URL and key, enter them in Adriel, and verify campaign data.

Active Campaign is an email-marketing and CRM-automation platform for sending broadcast campaigns, running multi-step automations, and managing contact lists. Connecting it brings campaign performance into Adriel dashboards alongside paid-media results, so email contribution can be evaluated next to other channels.

## Before you connect

The following are required:

* An active Active Campaign account.
* The account-specific API URL, typically formatted as `https://{account}.api-us1.com`.
* An Active Campaign API key from the account's developer settings.

## Connect Active Campaign

<Steps>
  <Step title="Locate the Active Campaign API credentials">
    Sign in to Active Campaign. Open **Settings**, then click **Developer**. Copy both the **URL** and **Key** values. The URL is account-specific and typically formatted as `https://{account}.api-us1.com`.
  </Step>

  <Step title="Select Active Campaign in Adriel">
    On the Data Sources page, search for **Active Campaign** and select it.
  </Step>

  <Step title="Enter the credentials">
    Paste the **URL** into the API URL field and the **Key** into the API key field. Enter an identifiable name for the data source.
  </Step>

  <Step title="Submit">
    Click **Submit** to complete the connection. Initial data availability can take up to one business day.
  </Step>
</Steps>

## What gets imported

The connector imports campaign performance, including send volume, open and click engagement, bounces, unsubscribes, and goal completions. The full dataset is replaced on each sync rather than partitioned by date.

For the complete list of metrics and breakdowns, see the [Active Campaign data reference](/data-sources/a-f/active-campaign/data-reference).

## Troubleshooting

<AccordionGroup>
  <Accordion title="Authentication fails after entering credentials">
    The API URL is account-specific and must include the full subdomain, for example `https://acme.api-us1.com`. Confirm that the URL and key were copied from the same Active Campaign account.
  </Accordion>

  <Accordion title="Campaign or automation rows are missing">
    Newly created campaigns and automations appear after the next sync cycle. Confirm the campaign or automation is in an active state and has at least one recorded event before reporting on it.
  </Accordion>

  <Accordion title="API key rejected">
    API keys are tied to the developer settings of the account that generated them. Regenerating a key invalidates the previous value; update the data source with the new key after rotation.
  </Accordion>
</AccordionGroup>

## Related

<CardGroup cols={2}>
  <Card title="Active Campaign data reference" href="/data-sources/a-f/active-campaign/data-reference">
    Metrics, breakdowns, and limits for Active Campaign.
  </Card>

  <Card title="Active Campaign FAQs" href="/data-sources/a-f/active-campaign/faqs">
    Common questions and expected behaviors for the Active Campaign data source.
  </Card>

  <Card title="How to connect Mailchimp" href="/data-sources/g-n/mailchimp/how-to-connect">
    Connect an alternative email-marketing platform.
  </Card>

  <Card title="How to connect HubSpot" href="/data-sources/g-n/hubspot/how-to-connect">
    Connect CRM and marketing-automation data.
  </Card>
</CardGroup>