> ## Documentation Index
> Fetch the complete documentation index at: https://docs.adriel.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to connect

> How to connect the Criteo Retail Media data source to Adriel: authorize Portfolio access via OAuth, select advertiser accounts, and verify data.

Criteo Retail Media is Criteo's sponsored-products network running on retailer sites such as Walmart, Carrefour, Costco, and Best Buy. Connecting it brings advertiser-, campaign-, and line-item-level performance for on-retailer-site sponsored products into Adriel dashboards, alongside spend, impressions, clicks, attributed sales, and ROAS. It is distinct from the standard Criteo connector, which covers off-site retargeting and performance display.

## Before you connect

The following are required:

* A Criteo Retail Media account. This is a distinct Criteo product from standard Criteo, with its own contract and login.
* Permission on the Retail Media advertiser whose data should be imported.
* The ability to complete the OAuth consent screen in a browser.

<Note>
  For Criteo's standard retargeting and performance display product, use the separate **Criteo** connector. Accounts running both products typically connect each as its own data source.
</Note>

## Connect Criteo Retail Media

<Steps>
  <Step title="Grant Adriel's app Portfolio access">
    On the **Data Sources** page, search for **Criteo Retail Media** and select it. Sign in to the Criteo Retail Media account in the pop-up window, choose the accounts to connect to grant Adriel's app **Portfolio access**, then click the blue **Approve** button at the bottom to proceed.
  </Step>

  <Step title="Select the advertiser accounts">
    On the data source settings, choose the accounts to connect from the list of advertiser accounts selected in the previous step.
  </Step>

  <Step title="Submit">
    Click **Submit** to complete the connection. Initial data availability can take up to one business day.
  </Step>
</Steps>

## What gets imported

The connector imports performance data at advertiser, campaign, and line-item levels, with breakdowns by retailer, product, category, and day. Standard metrics include spend, impressions, clicks, attributed sales, and ROAS. Reports are produced by Criteo's asynchronous job pattern: the connector creates a report job, polls until it is ready, and downloads the result.

For the complete list of metrics, breakdowns, refresh cadence, and date-range limits, see the [Criteo Retail Media data reference](/data-sources/a-f/criteo-retail-media/data-reference).

## Troubleshooting

<AccordionGroup>
  <Accordion title="The first sync takes several minutes">
    Retail Media report jobs can return large datasets across many retailers, so Criteo runs them asynchronously. Long backfills typically complete within a few minutes; no action is required while polling continues.
  </Accordion>

  <Accordion title="Standard Criteo credentials do not authorize Retail Media">
    Standard Criteo and Criteo Retail Media use different OAuth apps. Authorize each connector separately with the credentials for its corresponding Criteo product.
  </Accordion>

  <Accordion title="The connection prompts for re-authorization frequently">
    Access tokens expire every 15 minutes. Refresh is handled automatically while credentials remain valid. Persistent re-authorization prompts usually indicate that the underlying OAuth grant has been revoked in Criteo — reconnect from the Connections page.
  </Accordion>

  <Accordion title="Spend does not match the workspace display currency">
    Values are reported in the currency configured on the Criteo Retail Media advertiser. Workspaces using a different display currency receive auto-converted values.
  </Accordion>
</AccordionGroup>

## Related

<CardGroup cols={2}>
  <Card title="Criteo Retail Media data reference" href="/data-sources/a-f/criteo-retail-media/data-reference">
    Metrics, breakdowns, refresh cadence, and date-range limits for Criteo Retail Media.
  </Card>

  <Card title="Criteo Retail Media FAQs" href="/data-sources/a-f/criteo-retail-media/faqs">
    Common questions and expected behaviors for the Criteo Retail Media data source.
  </Card>

  <Card title="How to connect Criteo" href="/data-sources/a-f/criteo/how-to-connect">
    Connect the standard Criteo connector for retargeting and performance display.
  </Card>

  <Card title="How to connect Amazon Ads" href="/data-sources/a-f/amazon-ads/how-to-connect">
    Connect Amazon's advertising platform for retail-media comparison.
  </Card>
</CardGroup>