> ## Documentation Index > Fetch the complete documentation index at: https://docs.adriel.com/llms.txt > Use this file to discover all available pages before exploring further. # FAQs > Common questions, expected behaviors, and troubleshooting for the Google Business Profile data source. ## Why do my review counts update once a day when my performance metrics update live? The connector exposes two kinds of data with different freshness. Performance metrics — impressions, calls, website clicks, direction requests, bookings, food orders, menu clicks, and conversations — are read live for the selected date range each time a dashboard loads. Reviews are synced into an Adriel-managed cache instead, so a review left during the day is reflected on the next daily sync, typically the following morning. For the exact sync schedule, see the [Google Business Profile data reference](/data-sources/g-n/google-business-profile/data-reference). ## Why does a wide date range truncate my daily data? Performance data is queried live per request, so wide daily ranges are capped to keep query sizes manageable. Daily breakdowns are limited to 93 days and weekly breakdowns to 1 year. When a date range exceeds the cap, it is truncated, and data outside the window may not appear. To cover a longer span, switch the widget to a coarser breakdown — a weekly breakdown reaches back a full year where a daily one stops at 93 days. ## What's the difference between the four impression metrics? Google reports listing impressions split by two factors at once: the surface where the listing appeared and the device it appeared on. That produces four distinct metrics. The four impression metrics are: * **Impressions – Desktop Maps** — shown on Google Maps from a desktop device. * **Impressions – Desktop Search** — shown on Google Search from a desktop device. * **Impressions – Mobile Maps** — shown on Google Maps from a mobile device. * **Impressions – Mobile Search** — shown on Google Search from a mobile device. They do not overlap, so total impressions is the sum of all four. To compare surfaces or devices, add the relevant metrics to a widget side by side, or build a custom metric that combines them. ## Why don't my average rating and total review count change when I change the date range? Average rating and total review count are lifetime aggregates for the location. They are read live at query time and always reflect every review the location has ever received, regardless of the date range set on the dashboard or widget. To analyze reviews within a specific period, use the individual review breakdown together with the review create time, which does respect the selected range. ## How do I report on more than one business location? Each connected business location is its own data source in Adriel. Reporting across several locations means connecting each location separately, then adding their data sources to the same dashboard. Widgets can pull from multiple sources at once, so totals and comparisons across locations are built at the widget level rather than inside a single data source. ## Why are some reviewer names or owner replies blank? Blank fields are expected in two cases. Reviewer anonymity is recorded per review, so a reviewer who chose to stay anonymous has no display name or profile photo. Owner reply fields are empty whenever the business has not responded to that review. Separately, the review cache holds up to 50,000 reviews per location, so a location with more historical reviews than that may not surface every one. ## Related Metrics, breakdowns, refresh cadence, and date-range limits for this data source. Connect a business location and provision its data source. How Adriel fetches, caches, and refreshes data across connectors. How much historical data Adriel imports and stores over time.