> ## Documentation Index
> Fetch the complete documentation index at: https://docs.adriel.com/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQs

> Common questions, expected behaviors, and troubleshooting for the Mobon V3 data source.

Answers to common questions about how the Mobon V3 data source behaves in Adriel, plus how to read its less obvious metrics.

## What's the difference between Mobon and Mobon V3?

Mobon V3 is the current generation of the Mobon connector; the earlier **Mobon** connector is being deprecated in its favor. The two differ in how they authenticate and how much history they retain.

* **Sign-in.** Mobon V3 connects with a Mobon account user ID and password through the Mobon API Center. The legacy Mobon connector used an API key instead.
* **History.** Mobon V3 imports up to 5 years of daily history on first connection. The legacy connector kept a shorter window.

For a new setup, use Mobon V3. See [How to connect Mobon V3 to Adriel](/data-sources/g-n/mobon-v3/how-to-connect). The legacy connector still has its own [Mobon data reference](/data-sources/g-n/mobon/data-reference) while it is phased out.

## Why do I see separate Mobile and Web metrics instead of a device breakdown?

Mobon V3 does not expose device as a breakdown. Instead, each performance metric ships as three separate metrics: an overall total, a mobile-only variant, and a web-only variant. For example, spend is available as **Expended Amount**, **Mobile Expended Amount**, and **Web Expended Amount**.

To compare device performance, add the mobile and web variants of a metric side by side rather than looking for a device breakdown. The full list of variants is in the [Mobon V3 data reference](/data-sources/g-n/mobon-v3/data-reference).

## What's the difference between the Direct, Session, and Browser Session conversion and sales metrics?

Mobon reports conversions and sales under more than one attribution model, and Adriel surfaces each one as its own metric. Alongside the overall **Conversion Count** and **Total Sales**, there are **Direct**, **Session**, and **Browser Session** variants that reflect how Mobon attributes each conversion back to the ad.

Because the totals count events differently, the variants are not meant to be added together. The right one depends on the attribution model the report is meant to reflect. The complete set of conversion and sales metrics is listed in the [Mobon V3 data reference](/data-sources/g-n/mobon-v3/data-reference).

## How far back does my Mobon V3 data go?

Adriel imports up to 5 years (1,825 days) of daily history when the Mobon V3 data source is first connected. Because Adriel caches the data, the longer the data source stays connected, the more historical data is stored. Data older than the 5-year window is not available from Mobon.

Date-range limits apply per breakdown when building widgets. For those caps and the refresh schedule, see the [Mobon V3 data reference](/data-sources/g-n/mobon-v3/data-reference).

## Why do deleted Mobon campaigns still appear in my reports?

Mobon V3 keeps historical data for elements that were later deleted on the Mobon platform. There is no automatic exclusion, so a campaign that ran and then was removed still contributes to totals for the dates it was active.

To focus a widget on current activity, add a filter or a breakdown on the campaign fields and exclude the elements that are no longer relevant.

## What currency are my Mobon V3 spend and sales figures in?

Monetary metrics such as **Expended Amount**, **CPC**, **CPA**, and the sales metrics come through in the currency of the Mobon account, which is typically Korean won (KRW) for this platform. Rate metrics like **Click Rate** and **Conversion Rate** are percentages, and **ROAS** is a ratio.

If a dashboard uses a different base currency, Adriel applies the workspace conversion so figures display in the chosen currency.

## Related

<CardGroup cols={2}>
  <Card title="Mobon V3 data reference" href="/data-sources/g-n/mobon-v3/data-reference">
    Metrics, breakdowns, refresh cadence, and limits for Mobon V3.
  </Card>

  <Card title="Connect Mobon V3" href="/data-sources/g-n/mobon-v3/how-to-connect">
    Authenticate and set up the Mobon V3 data source.
  </Card>

  <Card title="Mobon V3 release notes" href="/data-sources/g-n/mobon-v3/release-notes">
    Recent changes to the Mobon V3 connector.
  </Card>

  <Card title="Mobon data reference (legacy)" href="/data-sources/g-n/mobon/data-reference">
    The earlier Mobon connector, being deprecated in favor of V3.
  </Card>
</CardGroup>
