> ## Documentation Index
> Fetch the complete documentation index at: https://docs.adriel.com/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQs

> Common questions, expected behaviors, and troubleshooting for the Reddit Public data source.

## Why does my Reddit Public dashboard take longer to load than my other dashboards?

Reddit Public fetches data live each time a dashboard is opened, with no intermediate result cache between the dashboard and Reddit. Every widget issues a fresh request when the dashboard is viewed, so reported counts are always current as of that query — which is what makes the connector well suited to live thread tracking. The trade-off is that dashboard load time is bounded by Reddit's own API response time, and a Reddit-side outage surfaces as immediate widget errors rather than stale cached values.

To keep load times reasonable, reduce the number of Reddit Public widgets on a single dashboard, or split heavy monitoring across multiple dashboards. For the freshness model in full, see the [Reddit Public data reference](/data-sources/o-z/reddit-public/data-reference).

## Why do my subreddit post or comment counts look incomplete?

Subreddit endpoints return a paginated slice of recent or top content rather than an exhaustive list. For very high-volume subreddits, post counts and comment-activity figures reflect the sampled window Reddit returns, not a full census of the time range. This is expected behavior, not missing data.

For community-level trend monitoring the sampled slice is representative. When an exact per-post figure matters, tracking an individual thread as its own data source returns the live score and comment count for that single submission.

## Can I change the asset type of an existing Reddit Public data source?

No. Each Reddit Public data source is configured with one asset type — `username`, `subreddit`, or `thread` — and one target value at creation, and the asset type is fixed once the data source exists. The asset type determines which Reddit data the source can expose: profile-level, community-level, or post-level respectively.

To track a different asset type, or to monitor the same target across more than one asset type — for example, a subreddit's overview plus a specific thread inside it — create an additional Reddit Public data source for each combination.

## Why did a tracked user, subreddit, or thread stop returning data?

Reddit Public can only surface targets that are publicly visible on Reddit. When a tracked target becomes unavailable — a deleted or suspended user, a private, quarantined, or banned subreddit, or a removed thread — Reddit stops returning data for it, and the affected widgets render no rows. Because the connector holds no result cache, there is no cached fallback to display in the meantime.

Data resumes automatically on the next dashboard load once the target is publicly visible again. If a target is still live on Reddit but consistently returns nothing in Adriel, confirm the exact target value matches what is configured on the data source — a username without `u/`, a subreddit slug without `r/`, or a thread ID.

## Why am I seeing partial data or errors when a dashboard has many Reddit Public widgets?

Reddit enforces request limits per connected account. A dashboard that renders many Reddit Public widgets at once can reach those limits, which surfaces as partial data or transient errors across widgets. Because responses are fetched live, the limit is felt at load time rather than during a background sync.

Spacing out widget loads, reducing the number of Reddit Public widgets on one dashboard, or splitting monitoring across several dashboards usually resolves it. Reloading after a short pause typically restores the missing rows.

## What is the difference between Reddit Public and Reddit Ads?

Reddit Public monitors publicly visible Reddit data — user profiles, subreddit metadata and top posts, and live thread engagement — for any targets a customer designates, and the monitored targets do not need to belong to the connected account. Reddit Ads reports on paid campaign performance for an ad account the customer owns.

The two are separate data sources and cannot be merged. For paid-campaign metrics such as spend, impressions, and conversions, use Reddit Ads; see the [Reddit Ads data reference](/data-sources/o-z/reddit/data-reference).

## Related

<CardGroup cols={2}>
  <Card title="Reddit Public data reference" href="/data-sources/o-z/reddit-public/data-reference">
    Metrics, breakdowns, refresh strategy, and limits for Reddit Public.
  </Card>

  <Card title="Connect Reddit Public" href="/data-sources/o-z/reddit-public/how-to-connect">
    Authorize a Reddit account and choose an asset type and target.
  </Card>

  <Card title="Reddit Ads data reference" href="/data-sources/o-z/reddit/data-reference">
    Paid Reddit campaign metrics, for spend and conversion reporting.
  </Card>

  <Card title="Refresh strategies" href="/data-sources/how-data-works/refresh-strategies">
    How Adriel keeps data sources up to date across connectors.
  </Card>
</CardGroup>
