> ## Documentation Index
> Fetch the complete documentation index at: https://docs.adriel.com/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQs

> Common questions, expected behaviors, and troubleshooting for the Walmart Connect data source.

## Why is my most recent day of data missing or lower than expected?

Walmart Connect reports end at yesterday in Walmart's PST reporting timezone, so the current day is never returned. Even for yesterday, report data is served from scheduled daily snapshots rather than live queries, so activity from the last few hours may not appear until the next refresh completes. A recent day that looks empty or low is usually still settling and fills in on the following sync.

For the exact refresh schedule, see the [Walmart Connect data reference](/data-sources/o-z/walmart-connect/data-reference).

## Why can't I view weekly or monthly reports?

Walmart Connect supports **daily** granularity only. Weekly and monthly date breakdowns are not available and are rejected at query time. Daily rows can still be rolled up into a weekly or monthly view inside a widget by choosing a wider date range and letting the widget aggregate the daily values.

## Why does the same conversion metric show different numbers?

Most Walmart Connect conversion metrics are reported across three attribution windows: **3-day, 14-day, and 30-day**. Each window is a distinct metric, so attributed sales, attributed orders, new-to-brand revenue, and similar metrics each appear in three variants. A wider window credits more conversions back to the ad, which is why the 30-day variant is typically higher than the 3-day variant. No window aggregation is applied, so the window that matches the intended reporting definition should be selected on the widget. The full list of windowed metrics is in the [data reference](/data-sources/o-z/walmart-connect/data-reference).

## Why are video metrics empty for my ad items?

Video and view-through metrics are not available at the ad item level, because Walmart's ad-item report type does not support them. Widgets that request video metrics broken down by ad item return empty values for those rows. To see video performance, report at the campaign or ad set level instead of the ad item level.

## Why did my first sync take longer than later refreshes?

On first connection, the data source fills its cache with a large block of historical daily performance across ad accounts, campaigns, ad sets, ads, and keywords. That initial fill covers far more data than a routine refresh, so it takes noticeably longer to complete than the incremental syncs that follow. Once the initial fill finishes, later refreshes only update a recent window and complete much faster.

## Why are all my values shown in US dollars?

Walmart Connect reports every currency value in **USD**. There is no per-account currency setting, so spend, attributed sales, and other monetary metrics are always denominated in USD regardless of the dashboard's other data sources. When combining Walmart Connect with sources reported in another currency, keep in mind that the values are not converted.

## Related

<CardGroup cols={2}>
  <Card title="Walmart Connect data reference" href="/data-sources/o-z/walmart-connect/data-reference">
    Metrics, breakdowns, refresh cadence, and limits for the data source.
  </Card>

  <Card title="How to connect Walmart Connect" href="/data-sources/o-z/walmart-connect/how-to-connect">
    Steps to connect and verify a Walmart Connect data source.
  </Card>

  <Card title="Walmart Connect release notes" href="/data-sources/o-z/walmart-connect/release-notes">
    Recent changes and updates to the connector.
  </Card>

  <Card title="Refresh strategies" href="/data-sources/how-data-works/refresh-strategies">
    How Adriel caches and refreshes connector data over time.
  </Card>
</CardGroup>