> ## Documentation Index
> Fetch the complete documentation index at: https://docs.adriel.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Deactivate my account

> Account deactivation removes access while preserving workspace data. Sole workspace admins must transfer admin first.

Deactivating an account closes out the user profile and revokes access. Workspace data, dashboards, and connected data sources are preserved.

## Before deactivating

<Warning>
  If the account is the only admin on a workspace, deactivation is blocked. Promote another member to admin first — see [Managing members & access](/workspace-and-access/managing-members).
</Warning>

<Steps>
  <Step title="Check for sole-admin status">
    Open **Settings** → **Members**. If only one admin is listed, promote another member to admin before deactivating.
  </Step>

  <Step title="Note what's preserved">
    Workspace data (dashboards, data sources, members) stays intact. The account itself becomes inaccessible and the email address can't be reused for a new signup.
  </Step>
</Steps>

## Deactivate the account

<Steps>
  <Step title="Open Settings">
    Click the profile icon and choose **Settings**.
  </Step>

  <Step title="Go to the Account tab">
    Open the **Account** tab.
  </Step>

  <Step title="Click Deactivate this member">
    Click the **Deactivate this member** button.
  </Step>

  <Step title="Confirm">
    Accounts that signed up with a password must enter the current password. Accounts that signed up with Google, Apple, Meta, or SSO confirm without a password.
  </Step>

  <Step title="Complete deactivation">
    Deactivation is immediate. Any active session is signed out, and the next attempt to access the dashboard redirects to the sign-in page.
  </Step>
</Steps>

## What happens after deactivation

* The account record is soft-deleted: status changes to `DELETED`, the email address is reserved so it can't be reused, and the OAuth identity (if any) is decoupled.
* Workspace data, dashboards, widgets, and connected data sources remain intact — other members continue to see them.
* Subscriptions to marketing communications are revoked.
* Deactivation is immediate. Any active session is signed out, and the next attempt to access the dashboard redirects to the sign-in page.

## Reactivating

To recover an account, contact support. Recovery is best-effort and depends on how long ago deactivation occurred.

## Still stuck?

<Card title="Contact support" href="mailto:support@adriel.com">
  For sole-admin transfers, workspace handoffs, or recovery requests.
</Card>