Before you connect
The following are required:- A Moloco Campaign Manager account.
- The email and password used to sign in to the Moloco account.
- The Moloco Workplace ID (found in Moloco Campaign Manager under Workplace settings > Information).
Connect Moloco
1
Find the Moloco Workplace ID
Sign in to Moloco Campaign Manager. Click Profile at the upper-left corner of the screen, then navigate to Workplace settings > Information to find the Workplace ID.
2
Enter Moloco credentials
On the Data Sources page, search for Moloco and select it. Fill in the required fields:
- Email: the email address used to sign in to the Moloco account.
- Password: the password for the Moloco account.
- Workplace Id: the Workplace ID found in the previous step.
3
Select ad accounts
Choose the ad account or accounts to connect to the dashboard, then click Apply to proceed.
4
Submit
Click Submit to complete the connection. Initial data availability can take up to one business day.
What gets imported
The connector imports daily campaign performance across the Moloco hierarchy (ad account, campaign, ad set, ad), including impressions, clicks, spend, and video engagement metrics. For the complete list of metrics, breakdowns, and limits, see the Moloco data reference.Troubleshooting
Workplace ID rejected on save
Workplace ID rejected on save
Workplace IDs are case-sensitive and tied to a specific Moloco environment. Confirm the Workplace ID matches the value shown in Moloco Campaign Manager under Workplace settings > Information, and that API access has been enabled for that workspace.
No data after the initial sync
No data after the initial sync
Programmatic reporting can settle over several hours as bid streams reconcile. If no data appears after the initial backfill, confirm the workspace contains active campaigns during the requested period.
Related
Moloco data reference
Metrics, breakdowns, and limits for Moloco.
Moloco FAQs
Common questions and expected behaviors for the Moloco data source.
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