Before you connect
The following are required:- An Instagram Business or Professional account. Personal and creator accounts without business tools are not supported by the Meta API.
- An Instagram account linked to a Facebook Page, with the Admin role on that Page.
- Permission to authorize third-party apps for the Instagram or Facebook account.
- For story sync: Page administrator access with two-factor authentication enabled.
Connect Instagram Organic
1
Authorize access to the Instagram account
On the Data Sources page, search for Instagram Organic and select it. The flow redirects to Facebook Page settings. Click Continue as [account name] when the prompted account is the one to connect, choose the Business account(s) and Page(s) to connect (clicking Next at each step), grant all requested permissions, and click Done, then OK to return to the dashboard.
2
Choose the login mode
Choose Facebook Login when the Instagram account is linked to a Facebook Page and story sync or reposts are needed. Otherwise choose Instagram Login.
3
Select the Instagram account
On the data source settings, choose the Instagram account to connect. The list can contain one or several accounts depending on the connected Facebook Page. Under Facebook Login, confirm the story webhook subscription when prompted (requires Page admin access and 2FA).
4
Submit
Click Submit to complete the connection. The initial sync runs in the background — data can take up to one business day to appear.
What gets imported
The connector imports account-level, post-level, and reel-level metrics at daily granularity, alongside lifetime follower counts and audience demographics. Story metrics import under Facebook Login only. Field availability varies by breakdown: post breakdowns exclude post delta metrics, and demographic breakdowns return only lifetime follower counts per bucket. For the complete list of metrics, breakdowns, and limits, see the Instagram Organic data reference.Troubleshooting
A personal Instagram account is not appearing
A personal Instagram account is not appearing
Personal and creator accounts without business tools cannot be accessed through the Meta Graph API. Convert the account to Business or Professional in Instagram settings, then reconnect.
Instagram accounts are not showing in the list
Instagram accounts are not showing in the list
Confirm that the authorizing account has access to the Facebook Page linked to the Instagram account, that the target Page has an Instagram account linked under Meta Business Suite → Page Settings → Linked Accounts, and that the Instagram account is a Professional (Business or Influencer) account.
Story metrics are missing under Facebook Login
Story metrics are missing under Facebook Login
Story webhooks fire only when the authorizing Page administrator has two-factor authentication enabled. Enable 2FA on the admin account and reauthorize the connection.
A demographic breakdown returns only follower counts
A demographic breakdown returns only follower counts
Only lifetime follower count is returned per demographic bucket. This is a Meta API constraint — post-level metrics cannot be broken down by audience demographics.
Reposts or reel cross-surface metrics are missing
Reposts or reel cross-surface metrics are missing
These metrics are available under Facebook Login only. Reconnect using Facebook Login when the Instagram account is linked to a Facebook Page.
Related
Instagram Organic data reference
Metrics, breakdowns, and limits for Instagram Organic.
Instagram Organic FAQs
Common questions and expected behaviors for the Instagram Organic data source.
How to connect Instagram Public
Connect public Instagram profile and post metrics.
How to connect Meta Ads
Connect paid campaigns across Facebook and Instagram.
