Before you connect
The following are required:- A Lazada seller account with API access enabled on the Lazada Open Platform.
- The specific shop to authorize, if the seller account manages more than one shop. Each connection maps to a single shop in a single country.
Connect Lazada
1
Select the data source
On the Data Sources page, search for Lazada and select it.
2
Authorize through Lazada Open Platform
Click Connect to open Lazada’s authorization screen. The flow forces a fresh login, so the shop being connected is chosen explicitly.
3
Sign in and approve
Sign in with the Lazada seller account and approve the requested permissions.
4
Save
After Lazada redirects back, click Save to start the initial import of products and recent orders. The first sync runs in the background.
What gets imported
The connector imports products and orders for the authorized shop. Order data covers order amount, payment amount, discount, tax, shipping fee, buyer count, and status; product data covers names, SKUs, prices, status, and images. Lazada does not provide pre-aggregated sales analytics, so revenue metrics are reconstructed from raw orders. Currency follows the shop’s country code (SGD, MYR, THB, IDR, PHP, or VND). For the complete list of metrics and breakdowns, see the Lazada data reference.Troubleshooting
Revenue appears in USD instead of the local currency
Revenue appears in USD instead of the local currency
Currency is derived from the seller account’s country code. If the country is not one of the supported Southeast Asian markets (Singapore, Malaysia, Thailand, Indonesia, the Philippines, Vietnam), revenue falls back to USD. Confirm the country is set correctly in the Lazada Open Platform.
Authentication errors appear after a period of inactivity
Authentication errors appear after a period of inactivity
The access token can expire over time. Reauthorize the connection through the Lazada Open Platform flow to restore the data source.
Related
Lazada data reference
Metrics, breakdowns, and limits for Lazada.
Lazada FAQs
Common questions and expected behaviors for the Lazada data source.
How to connect Shopee
Connect another Southeast Asian marketplace.
How to connect Naver Smart Store
Connect an Asian marketplace storefront.
